The CRM built for the way luxury sales actually happens.

Métier brings customer relationships, visits, travel, communications, quotations, orders and follow-ups into one field-sales workspace — with an AI sales assistant that helps turn context into the next action. Built first for jewelry. Designed for relationship-led luxury.

No card to start · Import your book in minutes
◇ Jewelry example · Pre-visit briefing
Fifth Avenue Fine Jewels
Tier A in New York City · 4 visits over ~3 months · $48,500 lifetime
Account health73 · Steady
✓ Visited 14 days ago — on cadence for a Tier A account
! $31,000 quote open 78 days — well past their usual 18-day close
✓ Bought the eternity band line twice last spring
Suggested talking points
Close the open bridal quote Reorder eternity bands Ask if Sarah is back from travel
14 days
free — no card to start
AI
brain on every plan
Minutes
to import your whole book
100%
your data, never shared
Why Métier exists

Luxury selling has a software gap

ERP systems understand operations. Retail systems understand the counter. Generic CRMs understand pipelines. Métier is built around the relationship-led field sale: prepare, visit, quote, follow up, order, repeat.

Operations-first systems

Built around the back office

Powerful for inventory, production, finance and operations — but the field salesperson still has to piece together the customer story across systems.

Métier

Built around the relationship

Mobile-first and designed for the field-sales rhythm: prep, visit, communicate, quote, follow up and order — with an AI sales assistant working from the context already in Métier.

Desk & counter CRMs

Built around transactions or pipelines

Useful for office-based sales or retail interactions, but often the wrong shape for reps managing territories, appointments, collections and long-lived wholesale accounts.

Built first in jewelry. Designed for relationship-led luxury.

Different categories. A familiar sales rhythm.

Appointments, collections, samples, quotations, orders, follow-ups, territory travel and long-term customer relationships cross category lines. Métier lets each workspace organize the products it actually sells.

◆
Jewelry
Our proving ground
◷
Timepieces
✦
Fashion
◇
Leather goods
○
Beauty
⌂
Home
From signup to selling

Up and running today

No implementation project. No consultant. You'll have your customers in and your first briefing ready before lunch.

01

Start your trial

Create your workspace in under a minute. No credit card, no sales call — you're in.

02

Bring your customers in

Import your existing list from a spreadsheet. Métier matches your columns automatically and skips duplicates — most teams are done in a few minutes.

03

Add your reps

Invite your team, set their territories, and give each a quota — revenue, visits, calls, whatever you measure them on.

04

Hit the road

Every account opens with a briefing: health, what's pending, and what to say. Log the visit by voice, and let Métier draft the follow-up.

See the assistant at work

Less CRM work. More customer work.

The same intelligence that briefs your visits handles the follow-through too — the drafting, filing, and triage that used to eat the evening.

✦ AI draft Reply to Aurelia Fine Jewels
To: avi@aureliafine.com
Hi Avi — Tuesday at 2pm works perfectly, I'll come by then. I'll bring the new eternity band line you asked about, and we can close out the bridal quote while I'm there.

Best,
David
Approve & sendEdit
Writes your follow-ups

The email's already written when you sit down

Métier reads the account and drafts the reply in your voice — honoring your real calendar, never inventing a time you're not free. Approve it, and it sends from your own inbox.

Turns replies into next steps

A customer's reply becomes your to-do list

When a customer writes back, Métier pulls out the meeting, the quote change, the new contact — and drops each one in the right place with a single tap to confirm. Nothing slips through.

Customer email · Heritage Jewelers
"Change the order to 20ct instead of 15, loop in my partner Dana (dana@…), and can we meet Thursday at 10am?"
✦ Métier pulled out
📅 Appointment · Thursday, 10:00am Add
◆ Quote change · 15ct → 20ct Add
+ New contact · Dana Add
Today · Messages
3Unread
2To reply
1To send
8Filed
Aurelia Fine Jewels Needs reply
Bluewater Gems To file
Marquise Bridal Draft ready
Starts your day sorted

Open the app and know exactly what's pending

Every morning your messages are triaged — unread, to reply, to send, filed — with the accounts that need you surfaced first. No inbox archaeology before you've had coffee.

What's inside

Made for how reps actually work

Every feature earns its place in a working day on the road.

Prep

Pre-visit briefings

Walk in knowing everything: account health with the reasons behind it, open quotes, what they last bought, and specific talking points — generated from the full history.

Follow-up

An AI sales assistant in the workflow

Draft replies from real customer context, respect your actual availability, and turn customer responses into appointments, follow-ups and commercial actions for you to confirm.

Sell

Quotations, orders & memos

Keep the commercial thread attached to the relationship — from the quotation and its revisions through the resulting order, consignment or next follow-up.

Plan

Territories, routes & team visibility

Plan field days around appointments and geography, track the activity that matters, and give managers a clear view of customers, reps and what needs attention.

Simple, by team size

Every plan includes the AI brain

AI briefings, drafting, and reply extraction come standard on every plan. You scale up for more reps and team oversight, not to unlock the intelligence. Unlimited AI on every tier. Flat pricing, 14-day free trial.

Solo
1 rep
$89/mo
  • Full CRM & pipeline
  • AI briefings, drafting & extraction
  • Unlimited AI
  • Quotations, orders & quotas
  • Route planning & CSV import
Start trial
Most popular
Growth
up to 3 reps
$267/mo
  • Everything in Solo
  • Unlimited AI
  • Team & manager views
  • Comparison reporting
  • Industry benchmarks
Start trial
Pro
up to 6 reps
$534/mo
  • Everything in Growth
  • Unlimited AI
  • Multi-territory admin
  • Priority support
  • Advanced integrations
Start trial
Enterprise
7+ reps
Custom
  • Everything in Pro
  • Unlimited users
  • Dedicated onboarding
  • Custom integrations
  • SLA & account manager
Contact sales

Unlimited AI on every plan. Annual is billed once a year at the lower monthly rate shown.

Start today

Try Métier with your own customers

Spin up your workspace, import your list, and see your first briefing in minutes. Fourteen days free — no credit card, no commitment.

Already have an account? Sign in · Prefer a walkthrough? Book a demo

Questions

Is Métier only for jewelry?

No. Jewelry is where Métier started and remains our proving ground because the selling motion is highly relationship-driven and field-based. The platform is designed to support other luxury categories including timepieces, fashion, leather goods, beauty and home, with workspace-specific product structures.

Is my customer data private?

Completely. Your data lives in your own isolated workspace and is never visible to any other business on Métier — that isolation is enforced at the database level. The industry benchmarks are opt-in and fully anonymized: they only ever show numbers aggregated across many businesses, so no individual shop's figures can be identified.

How do I get my existing customers in?

Export your current list to a spreadsheet and import it. Métier matches your columns automatically, flags duplicates, and remembers the layout for next time. Most teams are fully imported in a few minutes.

Do my reps need to be technical?

No. Métier is built mobile-first for people who are driving between accounts, not sitting at a desk. If they can use their phone, they can use Métier.

What happens after the trial?

Pick the plan that fits your team size and keep going — everything you set up during the trial stays. If it's not for you, walk away; we keep your data safe for 90 days in case you come back.

Can it send email from my own address?

Yes. Connect Gmail or Outlook and approved messages send from your own inbox, so replies come back to you normally. Métier only ever reads replies to messages it sent — never your whole inbox.